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Reduce your debts quickly
Protect your family
No more embarassing phone calls
Protection from your creditors
No more threatening letters

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A Real Life example of how our services changed
one customer's life for the better...

Mr A. of Guildford contacted us in October 2006. He was at his wit's end. Having purchased his home earlier that year, he had no equity to borrow against, and the mounting costs of his new home and supporting his wife and two young children had quickly put him £50,000 into debt.

His monthly minimum payments were over £900, and even at this level he was only repaying the interest each month - the original debt was not even reducing. After his mortgage and these payments, there was barely enough left for his family to live on.

Gradually things got worse. Mr. A. started to miss payments on his credit cards and mortgage - his wife was concerned that they were going to have their beautiful new home repossessed by the building society. She saw one of our adverts and begged him to take action before it was too late.

Our professional qualified advisors arranged an Individual Voluntary Arrangement (IVA) for Mr.A which meant that his debts could be repaid at £325.83 per month, payable over 5 years. Now he will repay a total of £19,549.80, instead of the £50,000 plus interest that he owed. Over the 5 years, that's a saving of over £84,000! Yes, just by talking to us, Mr. A saved over eighty four thousand pounds.

Mr. A and his family are now more relaxed and confident that they have enough money to pay their mortgage and enjoy the good things in life. And best of all, in 5 years, they will be 100% debt free.

Harassment from Creditors are not Lawful

One of the tactics used by unscrupulous debt collectors is to threaten you and pretend that they are bailiffs. These actions are not legal and if this happens, you have the right to inform the trading standard office in your area. You can also inform the police if you are being threatened.

Bailiffs are only involved when you have already been to court and yet failed to comply with the conditions of the approved court order. This order describes the terms and procedures on how you will repay.

If you ask some financial consultants for debts advice, they will say that the only job of debt collectors is to request you to pay – and there’s nothing more to that. In fact, you don’t even have to entertain them or speak to them.

So when do you say that a certain kind of harassment is already an offence? The Fair Trading Office gave the following guidelines:

1. Debt collectors cannot contact you anytime they want to, especially during unreasonable hours. They can’t use confusing jargon that pertains to legal claims. They can’t send court claim letters and refuse to provide balance statements when you ask them.

2. Also, they can’t say various lies such as claiming to work for the bailiff or court when they’re not. They can’t imply that not paying could hold you criminally liable and they can take some of your properties to pay the debt.

3. Moreover, you should not be contacted too frequently. It’s also against the law to pressure you to borrow money or sell property just to settle the debt. They should never make threatening statements or gestures, as well as embarrass you in front of your family and friends.

4. In addition, these debt collectors should never refuse reasonable offers from you. They should accept and negotiate with advisers who are giving you debts advice. And they should not add unreasonable charges to your debt just to pressure you to pay.

5. Furthermore, debt collectors should never visit you when you’re at work or when you’re sick inside a hospital. They should leave when you ask them to.

Now that you are already aware of your legal rights, you will not let any debt collector threaten you again. However, the best way to ultimately stop all the harassing phone calls and letters is to seek financial debts advice from debt management companies. They could be the ones to call your creditors and arrange for an affordable payment scheme, so you will not have to worry about these debt collectors anymore. GP

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